With the conclusion of the contract, these general terms and conditions apply as agreed for all mutual claims between the customer and Mediaconcept GmbH, hereinafter referred to as "Mediaconcept" for short, in the version valid at the time the respective contract is concluded.

Mediaconcept concludes contracts with natural persons of unlimited legal capacity who have reached the age of 18 (hereinafter referred to as "customers").

When ordering via www.coronakills-uv.com, deliveries are made within Austria and internationally.

To send an online order via the Coronakills website, registration (i.e. creating a user profile) is required. The registration data must be entered correctly and completely by the customer. Registration may only take place in your own name.

If the offer of a person who does not meet the above-mentioned requirements is accidentally accepted by Mediaconcept, Mediaconcept is entitled to withdraw from the contract to this person within a reasonable period of time.

By sending an online order (i.e. by selecting the product, filling in the requested data and confirming the order by the customer using the online form provided on the Mediaconcept website), by placing an order by e-mail , Fax or post, as well as by placing an order by telephone, the customer makes a binding offer which Mediaconcept must first accept.

For registered customers, it is possible to order qualified shopping carts and products by quick order without going through the checkout process. By clicking on "Order now for a fee", the order is triggered under the conditions specified in the quick order. With the quick order the general terms and conditions are accepted.

Mediaconcept is not obliged to accept an offer from the customer. If necessary, Mediaconcept will inform the customer immediately.

A contract for goods is concluded through the actual delivery of the ordered goods, whereby an automated confirmation of the receipt of an order (i.e. the customer's offer) is not a declaration of acceptance.

In the case of services (e.g. installation service, connection and termination service, old device return service, return service), the contract is concluded when the customer's order is confirmed by Mediaconcept. A contract for the repair of a device is concluded when the customer signs and returns the written repair offer to Mediaconcept.

Mediaconcept does not save the contract text. After submitting your order, we will send you an order confirmation that also includes our terms and conditions. Please save the order confirmation and the terms and conditions yourself if you want to view them at a later point in time. You can view and save the current version of our terms and conditions at any time at www.coronakills-uv.com. You can view your previous orders in the "My Orders" area if you have registered as a customer and logged in via the website with your login data.

Right of withdrawal

The customer has the right to revoke a contract concluded with Mediaconcept for goods or services within fourteen days without giving reasons.

The cancellation period is fourteen days from the day on which the customer or a third party named by him, who is not the carrier, has taken possession of the goods. In the case of a contract for several goods that the customer ordered as part of a single order and that were delivered separately, the period begins on the day on which the customer or a third party named by him who is not the carrier starts the last Has taken possession of the goods.

In the case of a contract for services, the withdrawal period begins on the day the contract is concluded (point 3.)

In order to exercise the right of withdrawal, the customer must inform Conrad Electronic by means of a clear declaration of his decision to withdraw from the contract. This declaration must be sent to one of the addresses listed below:

• Letter: Mediaconcept GmbH, Klostergasse 15, 2340 Mödling

• Email: [email protected]

The customer can use the model withdrawal form at the end of these terms and conditions, but this is not mandatory. This sample withdrawal form is also available here for downloading and printing.

To meet the cancellation deadline, it is sufficient for the customer to send the notification that he is exercising his right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If the customer cancels the contract, Mediaconcept has all payments received from the customer, including the delivery costs (with the exception of the additional costs resulting from the fact that the customer selected a different type of delivery than the cheapest standard delivery offered by Mediaconcept has), to be repaid immediately and at the latest within fourteen days from the day on which the notification of the withdrawal from this contract was received by Mediaconcept. For this repayment, Mediaconcept uses the same means of payment that the customer used in the original transaction, unless something else is expressly agreed with the customer. In the event that the means of payment of the original transaction is not available for the repayment (e.g. cash on delivery), the repayment will be made by bank transfer to a bank account specified by the customer or by crossed check. In no case will the customer be charged fees for this repayment.

Mediaconcept can refuse repayment until Mediaconcept has received the goods back or until the customer has provided evidence that he has sent the goods back, whichever is earlier.

The customer must return or hand over the goods to Mediaconcept immediately and in any case no later than fourteen days from the day on which he informed Mediaconcept of the withdrawal from this contract. The deadline is met if the customer sends the goods before the period of fourteen days has expired. The proof and the risk of the return lie with the customer.

Revocation of services - partial payment obligation

If the customer requests that the provision of the service (installation service, connection and termination service, old device return service, repair service, return service) should begin during the cancellation period, he must pay Mediaconcept an appropriate amount that corresponds to the share of Time at which he notifies Mediaconcept of the exercise of the right of withdrawal with regard to this contract corresponds to the services already provided compared to the total scope of the services provided in the contract.

Returns and return costs

In the event of cancellation, the customer is legally obliged to bear the direct costs of returning the goods.

Goods that can be shipped are sufficiently franked to be sent back to Mediaconcept, the address can be found in the imprint The customer will be billed for the costs of returning the goods with insufficient postage.

In the case of goods that cannot be returned by post / parcel service, Mediaconcept will organize the return upon request and at the customer's expense and on his behalf. The customer can order this return service from Mediaconcept at the same time as the cancellation or later at the following addresses:

• Letter: Mediaconcept

• Email: [email protected]

In this case, the return costs for the customer amount to € 50.00 (including statutory VAT). The customer must provide the goods in the shipping packaging, freely accessible for return transport.

If the customer does not want to make use of this return service, he is legally obliged to return shipping goods himself. The return must be addressed to Mediaconcept.

In those cases in which the customer does not use the return service, the risk of the return lies with the customer.

Mediaconcept only bears the return shipping costs in the event of a wrong or defective delivery. In these cases, please contact:

• Letter: Mediaconcept

• Email: [email protected]

The customer has the right to check the quality, properties or functionality of the goods ordered to the extent that is customary when buying in a shop (e.g. a short function test). However, this right of inspection does not include the use of the goods.

The customer has to pay Mediaconcept compensation for a reduction in the market value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

If the goods are damaged, the customer must pay Mediaconcept adequate compensation for the damage incurred - up to a maximum of the value of the goods.

Should Mediaconcept discover after the conclusion of the contract that the goods or services ordered are no longer available from Mediaconcept, or cannot be delivered for legal reasons, Mediaconcept can either offer goods or services of equivalent quality and price or withdraw from the contract without compensation. Mediaconcept will refund payments already received to the customer immediately after withdrawing from the contract.

Should Mediaconcept subsequently discover that the product information was incorrect due to printing or typesetting errors, the customer will be informed immediately. The customer can expressly confirm the order again in writing or by implication by paying the prescribed price under the applicable conditions. Otherwise Mediaconcept is entitled to withdraw from the contract immediately if the contract has already been accepted. In this case, claims for damages are excluded, with the exception of willful intent and gross negligence, as well as personal injury.

Unless otherwise agreed, delivery takes place within 3-5 days, but at the latest within 30 days. The deadline for delivery begins with payment in advance on the day after receipt of payment or with cash on delivery or purchase on account on the day after receipt of the order. If the last day of the period falls on a Saturday, Sunday or a nationally recognized public holiday, the next working day takes the place of such a day.

When the goods are dispatched, the risk of loss or damage to the goods is only transferred to the consumer as soon as the goods are delivered to the consumer or to a third party designated by the consumer other than the carrier. However, if the consumer himself has concluded the contract of carriage without using one of the options suggested by us, the risk is transferred to the carrier as soon as the goods are handed over. 

The delivery of the goods takes place nationally and internationally at the customer's expense. For orders with a value of goods below € 59.00 (incl. VAT), Mediaconcept charges national shipping costs of € 6.95 (incl. VAT). From an order value of € 129.00 (including VAT), no shipping costs will be charged. The cash on delivery fee is € 4.20 (including VAT). For international shipments, the respective country tariff applies. This is displayed during the ordering process.

All prices on the website www.coronakills-uv.com are final prices including VAT in EURO. For the submission of the binding offer of the customer (point 3) for online orders, the prices shown on the website on the day of the order apply. These prices only apply to orders in eCommerce (i.e. not to orders from the catalog). Should the sales tax rate change, the price will also change accordingly. For technical reasons, it is possible that the prices displayed on the website when selecting the goods differ from the prices displayed in the shopping cart. In this case the binding price is that of the shopping cart.

The prices stated in the catalog are final prices including VAT in EURO. Mediaconcept endeavors to guarantee its prices for the period of validity of the catalog. However, the market also shows extreme price fluctuations, especially for components. Mediaconcept therefore passes on subsequently granted price reductions as well as price increases in the market price. Due to extreme price fluctuations, price corrections up or down are also possible. It cannot be ruled out that the prices stated in the catalog may change due to special circumstances (e.g. price increase or price reduction by the supplier). In any case, all previous prices become invalid with the publication of a new catalog. For the order (ie the submission of the offer by the customer) by e-mail, fax or post as well as for orders by telephone, the current prices on the day of the order apply, which can be queried at www.coronakills-uv.com.

In the event of price changes in the book market, Mediaconcept is legally obliged to pass on price changes due to the price maintenance.

Should price information (on the website or in the catalog) be incorrect, Mediaconcept will immediately inform the customer who has already made a binding offer (point 3) to Mediaconcept of the actual price. In this case, the customer can expressly confirm his offer at the stated price again in writing or by implication by paying the prescribed price. Otherwise Mediaconcept is entitled to withdraw from the contract immediately if the contract has already been accepted. In this case, claims for damages are excluded, with the exception of willful intent and gross negligence, as well as personal injury.

Payment can be made in advance, by cash on delivery, by direct debit, by direct transfer, by credit card, PayPal, gift card or, for regular customers, on open account. Payments on open accounts are due within 30 days of receipt of the invoice. To hedge the credit risk, Mediaconcept reserves the right to carry out a credit check and to propose a suitable payment method itself. When paying by direct debit, the customer undertakes, in the event that the invoice amount cannot be collected, the expenses incurred due to the lack of coverage (non-cashing) in the amount of € 7, including VAT, due to the amount charged by the customer Opposition in the amount of € 4.- incl. VAT, as well as incurred due to the specification of an incorrect bank account in the amount of € 7.- incl. VAT.

In the event of default in payment, the customer is obliged to pay € 4 for each reminder as well as interest of 5% p. a. to pay. This also applies if the customer is in default of payment through no fault of their own.

As a result, a debt collection agency is commissioned to collect the debt. All costs incurred by the debt collection agency (according to the ordinance on maximum rates for debt collection agencies according to Federal Law Gazette 141/1996) are borne by the customer who is culpably in default of payment. Those costs will be charged that serve the appropriate legal prosecution.

Table of costs in accordance with the ordinance on maximum rates for debt collection agencies in accordance with Federal Law Gazette 141/1996 valorized as of January 1, 2020

Claims amount up to € 19, - € 19, - to € 73, - € 73, - to € 364, - € 364, - to € 727, - over € 727, -

Processing fee € 38.24 € 38.24 26.4% 20.4% 9.6%

Reminder fees for 1st reminder € 8.19 € 13.66 € 27.31 € 46.44 € 95.60

Reminder fees for each additional reminder € 9.56 € 17.76 € 32.77 € 51.91 € 109.26

Registration fee for each quarter or part thereof € 5.47 € 8.19 € 19.11 € 38.24 € 38.24

The payments are first offset against interest and costs.

The customer is hereby expressly advised that in the event of default in payment by Mediaconcept, the name (including previous names), gender, address, occupation, the outstanding balance and the reminder data in accordance with the GDPR (Art. 6) to with Collection agencies entitled to collect claims are transmitted.

Payment can be made in advance, by cash on delivery, by direct debit, by direct transfer, by credit card, PayPal, gift card or, for regular customers, on open account. Payments on open accounts are due within 30 days of receipt of the invoice. To hedge the credit risk, Mediaconcept reserves the right to carry out a credit check and to propose a suitable payment method itself. When paying by direct debit, the customer undertakes, in the event that the invoice amount cannot be collected, the expenses incurred due to the lack of coverage (non-cashing) in the amount of € 7, including VAT, due to the amount charged by the customer Opposition in the amount of € 4.- incl. VAT, as well as incurred due to the specification of an incorrect bank account in the amount of € 7.- incl. VAT.

In the event of default in payment, the customer is obliged to pay € 4 for each reminder as well as interest of 5% p. a. to pay. This also applies if the customer is in default of payment through no fault of their own.

As a result, a debt collection agency is commissioned to collect the debt. All costs incurred by the debt collection agency (according to the ordinance on maximum rates for debt collection agencies according to Federal Law Gazette 141/1996) are borne by the customer who is culpably in default of payment. Those costs will be charged that serve the appropriate legal prosecution.

Table of costs in accordance with the ordinance on maximum rates for debt collection agencies in accordance with Federal Law Gazette 141/1996 valorized as of January 1, 2020

Claims amount up to € 19, - € 19, - to € 73, - € 73, - to € 364, - € 364, - to € 727, - over € 727, -

Processing fee € 38.24 € 38.24 26.4% 20.4% 9.6%

Reminder fees for 1st reminder € 8.19 € 13.66 € 27.31 € 46.44 € 95.60

Reminder fees for each additional reminder € 9.56 € 17.76 € 32.77 € 51.91 € 109.26

Registration fee for each quarter or part thereof € 5.47 € 8.19 € 19.11 € 38.24 € 38.24

The payments are first offset against interest and costs.

The customer is hereby expressly advised that in the event of default in payment by Mediaconcept, the name (including previous names), gender, address, occupation, the outstanding balance and the reminder data in accordance with the GDPR (Art. 6) to with Collection agencies entitled to collect claims are transmitted.

The object of purchase or the goods remain the property of Mediaconcept until the purchase price and all associated costs and expenses have been paid in full. In the event of even partial default in payment, Mediaconcept is entitled to collect the goods even without the buyer's consent.

The warranty is subject to legal regulations.

The acceptance of the goods complained about within the scope of the warranty by Mediaconcept does not constitute an acknowledgment of a warranty claim.

The duration of the guarantee is 24 months from delivery.

Insofar as Mediaconcept exchanges goods within the scope of the warranty, it is agreed that the exchanged goods shall become the unrestricted property of Mediaconcept.

The customer has to complain about incomplete deliveries or damage on the way to the responsible delivery company within a reasonable period of time and to provide Mediaconcept with a written record on request.

Insofar as the manufacturer has a guarantee declaration for goods purchased from Mediaconcept, these claims are to be asserted exclusively against the manufacturer concerned. The statutory warranty is not restricted by this commercial guarantee.

Mediaconcept is only liable in cases of positive breach of contract, negligence when concluding a contract, delay, impossibility, tort and other legal grounds only in the case of intent and gross negligence, with the exception of personal injury. Indirect damage (third party damage), as well as further warranty claims, as well as claims for consequential damage (such as travel expenses, time compensation, etc.) are excluded with the exception of personal injury or damage to items accepted for processing, as well as in cases of willful intent and gross negligence.

The extent of Mediaconcept's liability under the Product Liability Act remains unaffected.

When taking over goods on which data stocks are stored, Mediaconcept assumes that the data stocks have been backed up by the customer. With the exception of intent and gross negligence, Conrad Electronic assumes no liability for the loss of data.

This regulation reflects the full scope of liability of Mediaconcept, its management and its employees. Any further liability with the exception of gross negligence and intent, as well as personal injury, is excluded.

Mediaconcept uses all personal data of its customers that are necessary to fulfill the contractual obligations between Mediaconcept and its customers (such as, in particular, to process orders, deliver goods, check creditworthiness or process payments) in accordance with the General Data Protection Regulation (GDPR).

The customer must immediately notify Mediaconcept of any changes to their delivery / billing / contact address as well as their personal data (for example, when changing their name), which they provided to Mediaconcept in the course of their order, as long as the contractual legal transaction is not mutually fulfilled. If the customer fails to provide this notification, declarations shall also be deemed to have been received or goods to be delivered even if they were sent or delivered to the address / data last given to him.

The contract, order and business language is exclusively German.

The place of fulfillment for both the service to be provided by Mediaconcept and for the consideration provided by the customer is the Mediaconcept headquarters. This does not apply to the fulfillment of the customer's warranty claims by Mediaconcept.

The customer must notify Mediaconcept in writing of the assignment of his claim to a third party (assignment). Every service to the customer takes place until the written notification of Mediaconcept with debt-discharging effect.

Austrian law applies exclusively to the legal relationships between Mediaconcept and the customer, excluding the conflict of laws rules and the UN sales law.

The court at Mediaconcept's headquarters is responsible for all lawsuits brought against Mediaconcept. If the consumer has his domicile or habitual abode in Germany or if he is employed in Germany, then only the jurisdiction of the court in whose district the domicile, habitual abode or place of employment is located can be used to bring an action against him; this does not apply to legal disputes that have already arisen.

Should a provision of these terms and conditions be ineffective in whole or in part or become ineffective due to statutory provisions, the remaining provisions of these terms and conditions remain in effect. The parties undertake to replace the ineffective provision with an effective provision with the content that comes closest to the ineffective provision in economic terms.

We recognize the Internet Ombudsman as an out-of-court arbitration body. If you have any further questions on the subject of dispute resolution, please contact our service [email protected] or the Internet ombudsman at www.ombudsmann.at. Information on the responsibilities of the Internet Ombudsman can be found at the following link: http://www.ombudsmann.at/schlichtung.php/cat/2/title/So_funktioniert's

From February 15, 2016, the EU Commission will provide a platform for out-of-court dispute resolution. This gives consumers the opportunity to initially settle disputes in connection with their online order without the need for a shell a court to clarify. The dispute settlement platform can be reached under the external link http://ec.europa.eu/consumers/odr/.